Showing posts with label Singapore. Show all posts
Showing posts with label Singapore. Show all posts

Saturday, March 8, 2014

UberX makes a sneak preview in Singapore, with prices slashed in half

UberX was pretty much the only way I got around during my recent visit home to San Francisco.  And starting yesterday, it just might be the only way I get around Singapore from now on.

Uber has kicked off a beta of its lower cost UberX service in Singapore, where it previously offered only UberBlack cars.  If I'm not mistaken, this marks Asia's first taste of the lower cost service from Uber.

I'm not exactly sure how I got selected, but yours truly was among the fortunate ones with an opportunity to test drive the new UberX service.  I rejoiced after seeing the base fare slashed in half compared to UberBlack, and the per kilometer fare was more than half off.  At those prices, I'd be more than satisfied with a Camry or Corolla, which are the UberX cars currently being used, instead of the Mercedes or BMW sedans of UberBlack service.

But my smile was short lived.  The three times I fired up my Uber app, my estimated wait for an UberX to arrive at my pickup location was about 15 minutes on each attempt.   I'm hoping this will be improvd and maybe in a few weeks if/when more UberX drivers hit the road, this will become a non issue.

Uber has been a disruptor of local taxi companies since they first appeared on the streets with UberBlack.  They basically got licensed black car drivers with idle time to start picking up riders who might have otherwise booked or flagged down a normal cab.  Uber also changed the ball game with the most simple and easy to use mobile app for ride booking services.  Seriously, you just can't even compare the user experience on Uber's app with the clunky and ugly Comfort DelGro app.

Now UberX takes that disruption several degrees further by letting any Tom, Dick, or Harry become a driver without a special license.  Not only does this increase supply for consumers and increases competition with local cabs, but it also encourages drivers to drive for Uber instead of the local taxi companies (which could mean less revenue for those companies and also the government).  

I'm not sure if Singapore's UberX drivers are average people like you and me, or if they still hold valid operating licenses like their UberBlack limo driver counterparts.  Not that I really care though, as long as the fares continue to be half that of UberBlack here in Singapore.





Saturday, December 28, 2013

Singapore Changi Airport's upcoming Terminal 4 looks amazing!

If you live in Singapore and have ever ventured abroad, then you must know the welcoming and soothing feeling of returning to Changi airport.  Maybe it's the lush green foliage throughout the terminals or perhaps the speedy immigration arrivals process that puts me at ease.  It's no wonder Changi airport has won a slew of international awards, including the prestigious Skytrax World's Best Airport 2013.

As if things couldn't get better, Changi will be getting a 4th terminal in 2017.  According to the official webpage for the new T4 terminal . . .
Scheduled for completion in 2017, Terminal 4 will come with design and process innovations to redefine passengers' travel experience, raise operational efficiency and manpower productivity for airlines and airport agencies. It will also be vibrant and positively surprising, with touches of Singapore culture.
This is typical Singapore corporate speak.  When translated, it basically there's going to be a lot of automated processes that will zip travelers through the airport so they can spend more time (and money) at all the fancy new designer shops that will overtake the terminal.

These automated processes include the FAST intiatives (Fast And Seamless Travel).  For the very first time, Changi will launch self-service automation for check-in, bag drop, immigration, and boarding gates.

Although it's just turning 2014, I'm already looking forward to 2017 when I can arrive at Changi's T4 departure hall just 30 minutes before my scheduled departure time.  And to think some people feel my current practice of arriving 45 minutes before departure is cutting it too close.  :-)